Terms of service

By accessing SmartShopper.pk or placing an order with us, you agree to these Terms of Service and our applicable store policies.

ORDERS

Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.

Our team may contact you to verify or confirm an order before processing or dispatch.

We reserve the right to review, adjust, decline, or cancel an order where stock is unavailable, payment cannot be confirmed, customer information is incomplete, or there is an obvious product, pricing, or listing error.

If payment has already been collected for an order that we are unable to fulfil, the appropriate refund process will be initiated.

ORDER CANCELLATION

Customers should request cancellation within 30 minutes of placing an order. Cancellation cannot be guaranteed once processing or dispatch has begun.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, capacities, and other information displayed on our website are accurate.

Minor variations may occur due to lighting, screen settings, manufacturing batches, or measurement methods.

PRICING & AVAILABILITY

Product prices and availability may change without prior notice.

In the event of an obvious pricing, description, or listing error, SmartShopper.pk may contact the customer before fulfilling the order.

RETURNS & REFUNDS

Returns and refunds are handled according to our Return & Refund Policy.

WEBSITE USE

You may not misuse this website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

APPLICABLE LAW

Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded under applicable law.

These Terms are intended to operate subject to the applicable laws of Pakistan.

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